FAQ and Help

  • WHAT FORMAT ARE THE DOWNLOADS?

    Each download is a high resolution JPEG file.

  • what size are the downloads?

    The artwork is generally created 420mm wde x 297mm high. The file sizes vary but are generally about 2-5 MB. If anything different is required, please drop us a line.

  • How does the download work?

    Once you purchase your download, you will receive a secure link to the file lasting 24 hours. Once you download via the link, you can print.

  • how am i allowed to use the downloads?

    All rights are reserved and copyrighted. This means that you are purchasing a download for printing and viewing for your personal use only.

  • can i use the downloads publicly?

    No - unless you contact us to purchase a public license for any other use, such as social media (any platform), presentations, websites and print.

    Once you have contacted us, you will receive details of the correct license, if any fees are required and the appropriate wording to use.

  • Can i request a book for a visual?

    We generally have an ongoing waiting list of books being read and captured. If you wish to commission a piece, we’d be happy to discuss your requirements with you.

  • can i buy a hardcopy print?

    No sorry, we dn’t sell hardcopies. However, for commissioned work, we often include any hand drawn original artwork.

  • Can I find out about new pieces?

    We send out a weekly email to our community with special access codes for free downloads and often include the latest pieces. Sign up to receive these emails at the bottom of this page

  • can i be taught how to do visuals like these?

    We get asked this a lot. At the moment there are no plans to teach the skills required for visuals - but watch this space for future opportunities!